What happens after you apply for ABA therapy at Little Haven

Applying for ABA should be the easy part. Here is everything that happens after you press Send, so you know what to expect at each step.

1. We call you

A member of our intake team calls you, usually within one business day. We'll ask a few questions about your child and answer yours. If you prefer, call or text us first at 201-361-6331. We speak English and Spanish.

2. We check your insurance for free

Send us a picture of the front and back of your child's insurance card. We check that your coverage is active and what your plan needs before ABA can start. If your child has two insurance plans, we'll ask which one is primary.

3. You share the diagnosis and sign the intake forms

We'll ask for the autism diagnosis report and for you to sign a few forms online, including the intake form and a release that lets us talk with your child's doctor if we need to. You can do it all from your phone. No diagnosis yet? We'll explain how to get one and stay in touch until you have it.

4. Your insurance approves the assessment

We send the request to your insurance plan. When it approves the assessment, we'll introduce you to your child's BCBA (Board Certified Behavior Analyst) and give you their name and phone number, so you can call or text them directly.

5. The BCBA assessment at home

The BCBA visits your home to meet your child, watch them play and talk with you about your goals. Bring up anything that matters to your family: communication, tantrums, sleep, toilet training, mealtimes, playing with siblings. The BCBA then writes a treatment plan with clear goals and recommended weekly hours.

6. Your insurance approves the treatment plan

We send the plan to your insurance and follow up until it's approved. How long this takes depends on your plan, and we keep you updated along the way.

7. We match your child with an RBT and sessions start

Your child is matched with a Registered Behavior Technician (RBT), who works with your child at home on a regular schedule. We'll send you the RBT's name and phone number before the first session. The BCBA supervises the sessions, updates the goals as your child grows, and coaches you so you can use the same strategies during the rest of the week.

What we ask from parents

• Answer our calls and texts, especially while insurance is reviewing.
• An adult caregiver needs to be home during sessions.
• Join parent training with your BCBA; it's part of the plan, and it makes the biggest difference.
• Use the parent portal to upload documents, see updates and message our team.

Already applied? You can follow every step in your parent portal at mylittlehaven.org/parent.