Privacy Policy
Effective November 10, 2026
Little Haven Behavioral Health LLC ("Little Haven", "we", "us") provides in-home ABA therapy. This policy explains what information our website at mylittlehaven.org and the Little Haven app for iPhone and Android collect, how we use it, and the choices you have. The app shows the same secure portals as our website, so this policy covers both.
Information we collect
- Families: parent and child names, phone, email, address, date of birth, diagnosis documents, insurance details and cards, signatures, and messages with our team.
- Job applicants and employees: application details, contact information, date of birth, identity and employment documents (such as ID, W-9, certifications, background check and fingerprint receipts), training records and signatures. Social Security numbers are encrypted before they are stored.
- Referral partners: name, organization, contact details and the referrals you send.
- Office staff: sign-in times and the actions taken in the dashboard, kept for security and compliance.
- Technical information: basic device and browser information and sign-in activity, used to keep accounts secure. We do not track your location.
- Advertising measurement (public website only): our public website at mylittlehaven.org uses Google Ads conversion tracking to count when someone who clicked one of our ads applies or taps to call us. It does not see what you type or any health information. The app and the secure portals (for families, employees, referral partners and staff) do not use any advertising tracking.
How we use it
To provide and coordinate ABA services, check insurance and obtain authorizations, process job applications and onboarding, communicate with you, meet legal and payer requirements, and keep the service secure. We do not sell your information, and we do not use your information or your child's health information for advertising.
Health information
Information about a child's care is protected health information under HIPAA. We use and share it only as HIPAA allows: for treatment, payment (for example, with your insurance plan) and health care operations, or with your written permission. Our Notice of Privacy Practices, available from our office, describes your HIPAA rights.
Who we share it with
- Your insurance plan and care coordinators, as needed for your child's services.
- Service providers that host and run our systems under contracts that require them to protect your information, including Microsoft Azure (secure cloud hosting, storage and email).
- Government agencies when the law requires it, such as for background checks and fingerprinting for employees.
Camera and files
The app asks to use your camera only when you choose to take a photo of a document, such as an insurance card or diagnosis. Photos are uploaded only when you tap send.
How we protect it
Information is encrypted in transit and stored in private, access-controlled storage in the United States. Staff see only the sections their job requires, and access is logged.
How long we keep it
We keep records as long as required by law and payer contracts, then delete them securely.
Your choices
You can ask to see, correct or receive a copy of your information, or ask us to delete your account where the law allows, by calling or emailing us. To delete an app account, contact us at the email below and we will confirm within 30 days.
Children
Our services are for children, but accounts are created and managed by parents, guardians and professionals. Children do not use the app directly.
Changes
If we change this policy, we will post the new version here with a new effective date.
Contact us
Little Haven Behavioral Health LLC
451 South 15th Street, Suite B1, Newark, NJ 07103
201-361-6331 · david@mylittlehaven.org